FAQs

How Do You Apply?

Applying is easy and fast!

  1.  Have a picture of your government issued photo ID and any pets (if allowed at the property) ready for uploading.
  2.  Have proof of your income in one file to upload.
  3.  Click HERE for the residential application.
  4.  Fill out one application per adult. If you have a roommate or guarantor (co-signors) you will need to make sure they indicate it on their applications. After you submit the application you will be placed on hold in our queue.
  5.  Pay the $65.00 application fee per adult.  Once you submit, the application is immediately sent to the processor. The processor may not be open on the weekend or a holiday. It may be the following business day before you hear from them or Tandem.
  6.  If all the application requirements/standards are met, you will receive a notice from Tandem.
  7.  The first applicant, or set of applicants applying, to have all verification complete on everyone and everything, including pet verification, and earnest money delivered to Tandem, will have the property temporarily reserved for them while scheduling and the lease is completed. Failure to be responsive to requests for scheduling or not signing the lease within five (5) days of receipt will result in forfeit of earnest money and the property placed on the market again.

RESIDENTIAL APPLICATION

How Does the Process Work?

1. The screening company gathers all of your information including credit history, credit score, employment history, and criminal history.
2. Once the decision has been made to…

  • Accept, you will be notified and then have the opportunity to pay an earnest money which may be used as credit toward the security deposit if the lease is signed. Paying the earnest money deposit will reserve the property temporarily while scheduling of your lease and drafting are completed.
  • Deny, you will be notified and then receive a letter in the mail stating our reason for denying. You can contact the processing company to obtain a copy of your report and challenge the credit bureaus. Any challenges to the credit bureaus will not change our decision.

PLEASE NOTE: IF YOU GIVE EARNEST MONEY TO HOLD THE PROPERTY AND THEN BACK OUT OF SIGNING THE LEASE, THE EARNEST MONEY WILL BE FORFEITED. DO NOT GIVE EARNEST MONEY UNLESS YOU ARE SURE YOU ARE GOING TO SIGN THE LEASE AND MOVE IN. IF THERE ARE OTHER PEOPLE THAT WILL NEED TO SEE AND APPROVE THE PROPERTY BEFORE YOU CAN SIGN THE LEASE, DO NOT GIVE THE EARNEST MONEY UNTIL THEY HAVE APPROVED.

How Can You Make the Application Process Faster?

The application process can take one day or one week. The more detailed you are when filling out the application the better. The two areas that usually take the most time to complete are the employment/income verification and rental history.

If you work for a large corporation or you don’t think your supervisor or HR department will be able to respond to our request quickly, then you can help. Please let the screening company know in the application who can be contacted directly (supervisor, HR, etc.) to verify employment and pay.

If you aren’t sure your current landlord/property manager will respond quickly to the rental verification then we’d suggest calling them to let them know ahead of time. If you have blemishes appearing on your record but you have fulfilled those obligations, submit proof of fulfillment. Proof can include letters or ledgers from the party who is owed. All of these steps can go a long way towards speeding up your application.

How Do You Reserve a Property if You are Approved?

Tandem does not reserve a property for an applicant. The only way to reserve a property is to have your application processed, approved, and then pay the earnest money which may be credited towards your security deposit after you sign the lease. The fastest way to go through the application process and reserve a property is:

  1. Have your government issues ID photo and pet photo (if allowed) ready to upload before begin applying.
  2. Have your income or financial information saved as ONE FILE to upload before you begin applying.
  3. After we give you approval you will then pay the earnest money which may be credited towards your security deposit when the lease is signed. You will need to pay online or via cashier’s check or money order.
  4. Once we receive an earnest money the property will be removed from the market and the drafting your lease will begin. Earnest money are NON-REFUNDABLE. If you change your mind Tandem will keep the earnest money deposit as compensation for damages for removing the property from the market and losing other potential applicants. THERE ARE NO EXCEPTIONS.
  5. Return the lease signed by all parties within 5 business days of when you receive the lease. PLEASE TAKE NOTE OF THE INFORMATION BELOW.

What Happens if You Reserve a Property but Don’t Sign a Lease?

Leases are drafted and sent electronically to all parties for electronic signatures. You will have 5 business days to sign the lease and return it, electronically or in person. We will then apply your earnest money to the security deposit charge in the lease.

If you fail to sign the lease and return it within the 5 business day period, the property will be put back on the market. If another applicant is approved and pays their earnest money, your earnest money will be forfeited to Tandem. If you complete the lease and return it after the property is placed back on the market but before your earnest money is forfeited, your earnest money will be applied to the security deposit charge in the lease and the property removed from the market again.

What if I am an Applicant and Need Section 8 Housing?

If you are applying with a Section 8 housing voucher, you will need to apply in the same manner as any conventional tenant. The application submission is only one part of the entire process that must be completed before the property will be reserved. Upon completion of verification of the information submitted, the applicant must submit the Earnest Money before Tandem will proceed with the remaining steps. The property is not considered reserved and the earnest money is not deposited UNTIL the tenancy has been approved AND the lease has been approved AND the unit has passed inspection. Once all three items have been approved, the earnest money will be deposited and the property is reserved. At any time while waiting on inspections and approvals from Section 8, another applicant may apply and submit earnest money, sign a lease, and reserve the property. If someone else completes their application process and secures the property, the earnest money from the Section 8 applicant will be refunded in full.

DO NOT GIVE NOTICE OF YOUR MOVE TO YOUR CURRENT SECTION 8 HOUSING PROVIDER UNTIL THE PROCESS IS COMPLETED AND THE APPLICATION, PROPERTY, AND LEASE HAVE BEEN APPROVED.

What are the pet policies & fees, & how does the application process work?

If pets are allowed at a property, there is a two pet maximum and a non-refundable pet fee of $500 per pet. This fee can be paid over three months for one animal or over six months for two animals. At move out, any tenant with pets agrees to have the unit professionally cleaned and any carpets steam cleaned. This fee does not cover any damage caused by the pet or the cost of cleaning (if necessary).

Pet owners must provide documentation of a check-up by a veterinarian within the past calendar year, the pet’s shots are up to date, and a picture for Property Manager’s records prior to lease signing.

Dogs considered vicious by insurance company standards (Pit Bull, American Pit Bull, American Staffordshire Terrier, English Bull Terrier, Rottweilers [full breed or mix], Akita [including Japanese and Akita Inu], Bernese [including Mountain Dog, Berner Sennenhund, Bernese Cattle Dog], Canary Dogs [including Perro de Presa Canario], Chow, Doberman, Husky [including American, Eskimo and Greenland; Siberian is okay], Karelian Bear Dog, Rhodesian Ridgeback, Russo-European Laika [including Russian Laika and Karelian Bear Laika], German Shepherd, Mastiff, any breed of guard dog trained to attack, wolf hybrids) are not permitted. This list is not necessarily exhaustive. The foregoing applies to both purebred and mixed breed dogs. Any dogs over 50 pounds will be subject to the property owner’s discretion and terms.

Pets must be spayed or neutered.

Tandem Realty, LLC reserves the right to decline an applicant if the results of the pet application are not satisfactory.

A photo of any pet must be provided. We reserve final judgement in approving all pets.

Properties

Tandem Realty, LLC is an equal housing opportunity provider. We follow Title VIII of the Civil Rights Act of 1968 (Fair Housing Act), which as amended, prohibits discrimination in the sale, rental, and financing of dwellings, and in other housing-related transactions,

based on race, color, national origin, religion, sex, familial status (including children under the age of 18 living with parents or legal custodians, pregnant women, and people securing custody of children under the age of 18), and handicap (disability).

For more information Contact Us